Our Advantages
At Bay Food Brokerage, we combine old-fashioned hard work and personalized service with the latest cutting-edge technology and innovative thinking. This means our clients - and our retailer and distributor partners - experience both a satisfying working relationship as well as exceptional results when they work with us.
Merging the old and the new, Bay Food Brokerage brings the best of both worlds to retail food brokerage services in the Southeast.
What Sets Us Apart
Decades of Experience
Established in 1993, Bay Food Brokerage is a long-time, proven leader in the Southeast U.S. We have deep relationships with the major retailers in the region.
Simply put, we know what retailers are looking for. We bring this knowledge to our clients during the research and development phase of new products, as well as the pitching and sales process.
Also, retailers respect and value our relationships. We typically get meetings quickly, and retailers also come to us when they’re looking for certain products. This offers our manufacturer clients many beneficial insights and inroads into retailers in the Southeast.
Best-In-Class Customer Service
Our highly responsive team is always available for clients and partners, getting them answers fast.
This is thanks, in part, to our investment in technology, which allows us to access information quickly. However, it’s mostly thanks to our unwavering commitment to be the best partner possible to our clients and retailers.
Responsiveness, transparency and sincerity are all traits valued by our team at Bay Food Brokerage.
Full-Time Retail Representatives
Many retail food brokerages use part-time staff or day-laborers to execute their store-level sales and marketing services. But at Bay Food Brokerage, we have retail representatives that are full-time, salaried sales employees.
This means our retail reps are naturally more motivated to excel in their careers and are highly committed to our clients’ success. This consistency also means they have a regular presence at the stores they cover. This allows them to build and maintain productive relationships with store managers on behalf of our clients.
Industry-Leading Technology
We leverage technology and data to maximize efficiency and profits for clients – including RW3/Wiser, Syndicated Data and MCS.
RW3/Wiser enables our retail reps to visit stores more frequently and to provide clients with timely reports and updates. It also easily allows us to confirm distribution, answer survey questions, take real-time photos for clients and deliver reports.
SPINS is a third-party company that provides IRI data and analytics for our clients. This data offers insight into how clients’ products are performing compared to competitors, up-and-coming categories and more. This information is not only educational for our team. It also makes us a better partner when our clients are developing products and formulating sales strategies.
To lighten our clients’ administrative workload, we use Management Computer Systems (MCS). MCS helps increase efficiencies among our team so we can shoulder some of the administrative burden that otherwise would fall to our clients, such as filling out forms.
